Changing the From in Jira automation

Ops User 2 May 27, 2021

I want to find out whether it's possible or what are the steps needed to change the From field in jira automation when sending out an email. I know I can add a Reply to and a name, But would also want the sender email and the reply to email to be from us

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John Funk
Community Leader
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May 28, 2021

Hi Jeremy - You might be alluding to this already, but if you add the Reply to and a name, then the email should show as coming from that person and email address. Is it not? 

Ops User 2 June 4, 2021

But the email that it is coming from in the 1st place is jiraautomation email. I would like to have the email that it 1st sent out to be from my company email instead of jiraautomation

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 4, 2021

I don't believe the functionality exists anywhere in Jira. 

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