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Changing the From in Jira automation

I want to find out whether it's possible or what are the steps needed to change the From field in jira automation when sending out an email. I know I can add a Reply to and a name, But would also want the sender email and the reply to email to be from us

1 answer

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John Funk Community Leader May 28, 2021

Hi Jeremy - You might be alluding to this already, but if you add the Reply to and a name, then the email should show as coming from that person and email address. Is it not? 

But the email that it is coming from in the 1st place is jiraautomation email. I would like to have the email that it 1st sent out to be from my company email instead of jiraautomation

John Funk Community Leader Jun 04, 2021

I don't believe the functionality exists anywhere in Jira. 

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