Hello, I am having persistent problems with scheduling changes saving in this plugin. For example, I switch an issue from being manually scheduled to auto scheduled. It appears to have worked, but when I refresh the page the update reverts. I have done integrity checks, re-indexing, restarting Jira service, can't get this to change.
It is a known problem. We are working on it now. It is planned to fix it after the next release (in one month). In fact, as a workarround, you can click the button "Update" before leaving this page.
If you have further questions, feel free to contact email@example.com.
It was correct at the time it was posted. You're picking up old questions that people may have moved on from, so circumstances may well have changed.
Nice to see your enthusiasm though - it's great when someone comes back and revisits older questions.
As mentioned by Nic Brough, it was correct back then, which dated back on 6 February. Thanks for pointing it out though. Good to see the community takes a step back to look into past questions that were not answered. :)
I don't what happened with the question. By now, this question is tagged as addon-com.soyatec.jira.plugins.jira-ganttchart, which is ours. Please remove or correct the contact above, which is our competitor. I have noticed there are several answers with the same errors.
I would recommend you to contact the plugin vendor directly to address the issue that you are facing with the plugin as they will be able to respond to your problem quicker and they definitely have the best knowledge to do so:
Phone: +33 1 60130667
Hope this helps!
Hi Atlassian Community! This is Teresa from the Jira Service Desk team. On June 19th, I’ll be hosting a webinar “Asset Management: The Role of Context in ITSM” with Atlassian Partne...
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