Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Changes do not save

Hello, I am having persistent problems with scheduling changes saving in this plugin. For example, I switch an issue from being manually scheduled to auto scheduled. It appears to have worked, but when I refresh the page the update reverts. I have done integrity checks, re-indexing, restarting Jira service, can't get this to change.

6 answers

It is a known problem. We are working on it now. It is planned to fix it after the next release (in one month). In fact, as a workarround, you can click the button "Update" before leaving this page.

If you have further questions, feel free to contact support.jgcp@soyatec.com.

It was correct at the time it was posted. You're picking up old questions that people may have moved on from, so circumstances may well have changed.

Nice to see your enthusiasm though - it's great when someone comes back and revisits older questions.

AhmadDanial Atlassian Team Nov 18, 2013

As mentioned by Nic Brough, it was correct back then, which dated back on 6 February. Thanks for pointing it out though. Good to see the community takes a step back to look into past questions that were not answered. :)

For sure, it was wrong. Ahmad confused with another plugin.

I don't what happened with the question. By now, this question is tagged as addon-com.soyatec.jira.plugins.jira-ganttchart, which is ours. Please remove or correct the contact above, which is our competitor. I have noticed there are several answers with the same errors.

Thanks!

0 votes
AhmadDanial Atlassian Team Feb 06, 2013

Hey there.

I would recommend you to contact the plugin vendor directly to address the issue that you are facing with the plugin as they will be able to respond to your problem quicker and they definitely have the best knowledge to do so:

Email: support.jgcp@soyatec.com

Homepage: http://www.jiraproject.com/jira/browse/JRAGANTT</span<>>

Phone: +33 1 60130667

Hope this helps!

Warm regards,

Danial

Please remove this inappropriate response.

0 votes
AhmadDanial Atlassian Team Nov 19, 2013

Your wish is my command. :)

>Your wish is my command. :)

Thanks, I appreciate it.

0 votes

Jira does not always save even when you click the Save button every 15 minutes in a Jira Story, specifically, in the Description field. Jira acts like it's saving, but sometimes it's not. There's never an error message when you click Save and it doesn't actually save your changes. I've lost hours and days of work in Jira and also in Confluence over the past three years, you don't know when it's not publishig, clicking the Publish button does not guarentee changes are saved. I've noticed over the years that Jira and Confluence almost never save after 4 PM (Mountain Standard Time). The changes I lost yesterday, 3 hours worth, in one Jira Story, occured after 1 PM. I never lost Internet access yesterday, and no network issues at my office, so the issue is on the Atlassian end. Also, why isn't there a way to record an issue right in Jira where you're having the issue? 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

🤺 Atlympic Event: Partnerships

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

54 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you