Change the tickets state after puplishing the version

Saleh Derra
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 5, 2022

Hello!
Is it possible with automation to change the status of a ticket to done after publishing the version, which matches the ticket version?

Thanks in advance.

1 answer

1 vote
Kristin Lyons
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 5, 2022

This should be possible.  You would create the automation to start when a version is released and then add a JQL filter to specify the component and also only issues without a resolution and then transition to Done.  Keep in mind that this would depend on your workflow and if the issue can transition from the current status to a done/closed status.

 

Screen Shot 2022-01-05 at 3.25.09 PM.png

Simmo
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 5, 2022

Hi @Saleh Derra,

The approach that @Kristin Lyons suggested is the way to do this. The only thing I would add is that if the issues are related to the Version via the fixVersions field then you can use our branching to find the issues in that Version:

branch.pngCheers,

Simeon 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events