Hello,
I looked at several posts but couldn't find a solution.
I create issue i jira service desk cloud from a generic email.
When i want change my reporter with automation, the reporter become "anonym".
{
"fields": {
"labels": [
"compte",
"suppression"
],
"reporter": "xxxt@gmail.com"
}
}
The mail is a client of my portal and don't know how to do it now.
Thx
I believe the reporter has to be valid (and active) user account in JIRA, so if you don't have a user called "anonym" I don't think you can do this.
Thx for your answer.
The user account exist and is active in JIRA.
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