Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Change in MultiExcerpt from restricted page?

In the recent past (a few years), I have used MultiExcerpt to pull parts from pages with View restrictions.  It worked excellently, because if the viewer of the page with the Include did not have access to the restricted page, then the content was simply not displayed.  This smooth operation was one of the key factors that led me to use this method.

Now (April 2020) I find that when this happens, an error message occurs in the place where the include to the restricted content occurs.  Did something change?  How can I get the old behavior pack?  (Note that I am not an administrator for the site.)

2 answers

Hi, we'd love to help you work through this issue.  You can get direct support from us easily by submitting a support ticket at our help desk portal.  I'm confident that we can help get your use case sorted out.

Hello @James_McLean ,

I work with Bob and he let me know about your post. 

For MultiExcerpt Server (version 5.4.1) on Confluence 7.4 I am not seeing an error message for an include of excerpt content that is restricted and not accessible.  I get a blank space.

For MultiExcerpt Cloud I'm not aware of a change in behavior but the behavior IS different than Server. In Cloud there is an error message like you described, rendered in the body of a restricted include.  We have an open enhancement request to make that configurable:  MEPOD-61 

Here is a screen shot of a page with the error message for MultiExcerpt Cloud, when you include restricted content you are not allowed to see:

include-restricted.png

Like Bob said we'd love to see the details so that we can work this out.

I'll watch for a ticket to show up in our help desk portal 

Thanks!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

5 mobile apps for Jira Cloud to boost productivity

  It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...

209 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you