I'm trying to set up a simple structure via automation by using issue links in the form of "is parent of". The top level of the automation is set up via JQL Query: "Project = parents" with and extender on issue links and a sort by rank sorter.
When I make changes to the structure by reordering parent issues, I'd like to set it up so that the rank of the children are also updated to reflect on Jira (and on the boards), for example, if I have:
And I move G to be before E
I'd like to manage so that the ranks of the issues are: B<C<D<H<I<F automatically and A<G<E
Is that possible with Structure? So far I've tried simple automation (which updates only the rank of the parent issue but not the rank of the children) and setting up a Jira Agile Synchronizer which doesn't seem to have any effect no matter what settings I chose:
Source of Truth: Jira
Thank you for your inquiry!
We do not recommend using synchronizers and generators on the same structure, and the reason why is because synchronizers cannot “see” the results produced by generators.
Both features together may not work as expected, and for that reason, we came up with two ways of accomplishing your goal by using synchronizers only.
If you wish to change the rank of your children issues just once, then do the following:
Using Synchronizers Continuously
If you wish to create a dynamic structure that automatically updates your Agile board, and also displays the relationship of your linked issues, then do the following:
We are planning to introduce a way for Generators and Synchronizers to work together.
Please let us know if this helped.
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