Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements


  • Give kudos
  • My kudos


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cannot update field using RESTClient Edited

I am trying to update Parent Link of issue and set its value from Epic link value. I've found a post where some person were managed to do this, however, I've always get the following error:

WARN [http.RESTClient]: Error parsing 'text/html;charset=UTF-8' response groovy.json.JsonException: Unable to determine the current character, it is not a string, number, array, or object The current character read is '<' with an int value of 60 Unable to determine the current character, it is not a string, number, array, or object line number 11 index number 10 <html>

However, if I insert the url into browser, I'll get the JSON response. My fullAddress variable has the following value:


Jira version is 8.4.1


The whole code looks like this:

import groovy.json.*
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
import org.apache.log4j.Logger

def log = Logger.getLogger("com.acme.CreateSubtask")

def issue = ComponentAccessor.getIssueManager().getIssueObject("TS-74")'Current issue is: ' + issue)
def customFieldManager = ComponentAccessor.getCustomFieldManager()

//def newParentLink = ComponentAccessor.getCustomFieldManager().getCustomFieldObject(0000L) // <- here is ID custom field what u have to update.
def jsonObj = new JsonSlurper().parseText('{ "fields": { "customfield_10976": "GP-259"} }') //customfield_23280 is Parent Link ID
def parentLink = ComponentAccessor.getCustomFieldManager().getCustomFieldObject(10976L) // <- id parent link custom field

def userName = "user"
def password = "password"
def fullAddress = "${issue.key}"
def authString = "${userName}:${password}".getBytes().encodeBase64().toString();"parentLink ${parentLink}")

def client = new RESTClient(fullAddress)

//necessary to overwrite the value of custom field, via rest only update if custom field have value null.
parentLink.updateValue(null, issue, new ModifiedValue(
issue.getCustomFieldValue(parentLink), null),
new DefaultIssueChangeHolder())
client.put(path: fullAddress,
body: jsonObj,
headers: [Accept: 'application/json',
Authorization: "Basic ${authString}"]
} catch (final HttpResponseException e) {
log.warn e

What am I doing wrong?

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

5 mobile apps for Jira Cloud to boost productivity

  It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...

273 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you