Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,306
Community Members
 
Community Events
176
Community Groups

Cannot enable Confluence Mobile Plugin

Hi,

We have Confluence Server 6.15.1 and we can't enable the Confluence Mobile Plugin to allow our users to access our Confluence instance from the mobile app.

The plugin is disabled and when I try to enable it I get the following message:

Screenshot 2019-04-08 at 14.41.43.png

 

We have this message in Confluence logs:

 

08-Apr-2019 14:19:12.952 WARNING [ContainerBackgroundProcessor[StandardEngine[Standalone]]] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread [http-nio-8092-exec-10] (id=[221]) has been active for [61,541] milliseconds (since [4/8/19 2:18 PM]) to serve the same request for [https://<my-server>/rest/plugins/1.0/com.atlassian.confluence.plugins.confluence-mobile-plugin-key] and may be stuck (configured threshold for this StuckThreadDetectionValve is [60] seconds). There is/are [1] thread(s) in total that are monitored by this Valve and may be stuck.

 

Thank you.

2 answers

1 accepted

0 votes
Answer accepted

After getting in touch with Atlassian's support team, we were able to fix this issue by resetting the plugins state map following these instructions:

 

https://confluence.atlassian.com/confkb/how-to-reset-all-confluence-plugins-back-to-their-default-state-through-the-database-859509873.html

0 votes
Rilwan Ahmed Community Leader Jul 14, 2021

Enable system add-on "Workbox - Host Plugin" and then you can enable "Confluence Mobile Plugin"

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events