I'm using marketplace addon: https://marketplace.atlassian.com/apps/1222237/canned-issues?hosting=server&tab=overview
I've setup one template with a title and body. I've set the editors to jira-administrators and the viewers as jira-software-users.
As a jira-software-users account, I do not see the dropdown Template field on the Create Issue dialog. I also have checked the "Where's My Field?" and there is no Tempalate option. I am aware of the note on the addon documentation but I believe I have it covered.
Any ideas as to why this is happening?
after creating a template it should show up on the Create Issue dialog without any additional settings.
Please double check the permissions.
Also you can check the permissions while being logged in as a jira-software-users on navigating to the profile menue --> canned issues.
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