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After having seen biggantt I have found bigpicture, which seems to be a superior product that includes biggantt and is priced the same. However, I can't seem to install it and so I am writing asking for help.


My setup is as follows:


-fresh jira server setup, on which I only installed and then uninstalled biggantt as addon

-tried to install bigpicture with an evaluation license but it fails saying that I need to check the logs

-the logs show some errors that don't make too much sense for me, it's something about timing out.


My server is not under a lot of stress, I am practically the only person using it at the moment, but the hardware is fairly weak. There is a severe spike in load when I try to enable the addon (as can be seen in the screenshots attached). Is there any advice you could give me?


1 answer


To resolve that, you'll have to increase the timeout JIRA imposes in the plugin loading process.

1. Stop JIRA;

2. Following these instructions: add the below argument to JIRA's startup parameters:



3. Start JIRA

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