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Can't create a test run in Test Management app

Jeff Hoffman
Jeff Hoffman Jan 18, 2023

Trying to use the Test Management app and am getting the following when I try to create a test run. After clearing this message, there are 5 runs created but none of them have steps. What am I doing wrong? 2023-01-18_13-15-07.png

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Ran Ferdinaro
Ran Ferdinaro Mar 21, 2023

The issue was resolved.

If you are seeing the post and are facing the same issue, please feel free to contact us.


Best regards,
Ran.

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Ran Ferdinaro
Ran Ferdinaro Jan 19, 2023 • edited

Hi Jeff,

 

Thank you for reaching out!

My name is Ran, and I am from the support team for Tricentis Test Management for Jira.

 

Can you please reach out to us in the Tricentis Test Management for Jira forum?

 

That way, I can ensure I am not missing any of your questions or any issues you are facing, schedule meetings if required, and will also be able to reach out to you privately to get data/logs that might be sensitive.


Best regards,
Ran Ferdinaro.

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