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Can't connect to JIRA with oData in Power BI


I've installed the "AIO Power BI Connector for Jira" add-on so I could generate Power BI reports. After installing, I followed the instructions on how to setup the oData link (

After doing this, I opened Power BI and then attempted to create a oData feed with the URL from the setup page. It seems that no matter which option I picked (e.g. windows / anonymous, any level, etc.) I always get a "we couldn't authenticate with the credential provided" error. 

I was wondering if there is something I need to setup to allow it to be authenticated?




2 answers

Hi @Jason Yeung ,

Have you been able to find a solution to this? As I seem to be having the same issue on my instance of Jira


Please submit a ticket at the link below and we will be happy to take a look.



AIO Support

Hi @Lemarl S ,

I ended up using Basic authentication. The credentials I entered is the SQL server credentials to connect to the JIRA database.




Thank you for contacting us. We are looking into the ticket raised by you in our ticketing system and will continue to communicate there to resolve the problem that you are facing.


AIO Support

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