Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can I use a bot user in Confiforms that replaces the current Confluence user? Edited

Clarifying the question

With 'current Confluence user' I mean the user who created the record and is used as the user object in the Application Link with Jira when e.g. creating Jira issues via Confiforms.


I have a Confiforms form that creates or edits a Jira issue in project X. At status quo all users who fill out the form have to own the Jira permissions ‘Create Issues’ and ‘Edit Issues’ in my Jira project X.

I would like to prevent that the users can create/edit the issues directly in my Jira project X. Instead I want to use a bot user in the Confiforms form that performs creating/editing the issues. So the bot user ought to serve as a “proxy”, since Confiforms ought to be the only way the users can create/edit issues and only the bot user should have the Create+Edit permissions in my Jira project X.


My approach

My idea was that I simply change the ‘ownedBy’-field of the Confiforms record to the bot user. Changing the 'ownedBy'-field to the bot user is no problem but creating/editing the issue still doesn’t work and leads to the error message that indicates the missing Jira project permission:


It seems there’s more metadata in the Confluence-Jira-Application-Link that needs to be adjusted to the bot user.



Confluence:  6.5.16, ConfiForms:  2.12.4, Jira: 8.1.0

Confluence-Server + Jira-Server



UPDATE - 2020/08/12

I solved the above described problem by using the Webservice approach as it is perfectly described on this ConfiForms Wikipage:

Still I'm kind of interested if I could also reach my aim by using the IFTTT option 'Create JIRA issue'. The question still is, if I'm able to change the user object in Confiforms, which Jira matches with its project permission settings, when receiving the record content via the Applicaton Link?



0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

New Cloud Apps Roundup - Spring 2021

Atlassian's marketplace partners have had a very productive start to 2021! Since our last roundup, our developer community has added over 160 new cloud apps to the Atlassian Marketplace to help you...

221 views 3 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you