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Automation for JIRA allows project centric rules to be created easily, but is it possible to create a single rule that applies to multiple projects? For example I'd like to send a Slack notification when an issue has been created by customers in certain projects...
So we just shipped support for global rules recently!
Here's an example of how a global rule sending Slack notifications in certain projects could be configured:
This sort of rule can be created by global administrators in the new "Automation rules" global admin section. There's also a global audit log that shows rule executions globally and from all projects:
I have an automation rule configured for multiple projects.
After removing the Jira system admin permissions to the technical user (which is used as Actor) and providing the individual project admin role we have faced multiple issues in automation with permissions.
Is it mandatory for the technical user used as Actor to have Jira system admin permissions?