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Can I create a Work Management Project based on the Status of a Service Management ticket?

shpk
shpk Apr 29, 2022

Hi, I'm trying to look for a way to automatically create a JIRA Work Management Project, based on a Service Request Status (after approval) change from JIRA Service Management.

Is this something possible?  While configuring the automation rules, I can see an option to create an Issue inside any given project.  But I don't see an option to create a new project based on an Action.

Any guidance will be really helpful.

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Mikael Sandberg
Mikael Sandberg
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Apr 29, 2022

Hi @shpk,

Welcome to Atlassian Community!

Automation doesn't have a component to create projects, but you could use the Send web request action to do a REST API call to create a project. 

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shpk
shpk May 04, 2022 • edited

Thank you, @Mikael Sandberg  i'm not a coding guy.  So i'm assuming we have to code using REST API for this.  If there is any predefined coding for my scenario, please share that.  If not, I will try to have someone code for me.

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