Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,057
Community Members
 
Community Events
165
Community Groups

Call center for JIRA Service Desk on Cloud

Greeting,

Currently, Call Center for JIRA Service Desk, an add-on on Atlassian market place is only available on server hosting. As we know, changes are being made to server and data center products, will this add-on be available to host on cloud once changes are made and every thing is shifted to cloud?

2 answers

1 vote
Brant Schroeder Community Leader Nov 17, 2020

Muhammad,

  Welcome to the community.  Apps in the marketplace are often developed by third party companies.  The Call Center for Jira Service Desk app was developed by Wittified and Appfire company.  I would recommend reaching out to them here: https://marketplace.atlassian.com/apps/1215246/callcenter-for-jira-service-desk?hosting=server&tab=support 

They will be able to answer their plans for this product and if they will be bringing it to the cloud.

Hi @Muhammad Anas ,

Thank you for showing your interest in our add-on.

We are from the Wittified support team and we have created a support request https://wittified.atlassian.net/servicedesk/customer/portal/4/SUPPORT-3166 in our portal. Please access the Support request and once you signup, please let us know your username so that we can add yourself as the reporter of the support request.

We have an open request CFJSD-38 (https://wittified.atlassian.net/browse/CFJSD-38) with our development team for supporting JIRA ServiceDesk in Cloud. Please vote for this issue and add yourself as a watcher to get future updates.

Note: If you are unable to access the request, please review this link.

Please let us know if you have any queries and we will be happy to help you.

 

Thanks,

Reshma

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

Marketplace Partner Spotlight: AppLiger

This month the spotlight is on AppLiger. We caught up with Pavel Pavlovsky, CEO and Product Manager, to learn how the company started and what fuels the team's creativity.    Atlassian:...

380 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you