It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

CSV File Import

Is there a plugin besides this one "JIRA Misc Custom Fields" for JIRA instances hosted in the Cloud, because when they export using excel (all fields) it doesn't pick up the Comments field,

4 answers

1 accepted

0 votes
Answer accepted

User has decide to stay with the jira system they have.

1 vote
Jason Worley Atlassian Team Aug 02, 2013

By design, exporting comments into Excel is not possible in OnDemand. That is most likely due to the varying amounts of data being copied into cells.

In any case, the recommended approach is to manually create a backup - you can then retrieve the data for safe keeping or it can be used to import into another JIRA instance for example.

This how-to doc should get you on the right path:

Thank you Jason, I will have the user try this.

This question has been answered completely

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Marketplace Spotlight: November Continuous Integrations

                                                Shipping new code shoul...

67 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you