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We have integrated BigPicture Enterprise with Tempo. We know that the teams, the workload schedule and holiday plans are synchronized.
When we enter time in Tempo Timesheets, we see that the field "Time spent" increase. What happens with the hours planned and not entered in Tempo Timesheets?
For example, we plan a task with 8 hours/day effort for our resource. If the resource only enter 2 hours, what's happens with the 6 hours remaining? the end of the task move?
The option to map the End Date field to the 'Time Spent + Remaining Estimate' is not available at the moment due to an error. However, I am pleased to let you know that it has already been identified and fixed. The bugfix will be released in coming this week in the 8.3 version.
You are welcome @Sandra Carrillo
Switching between effort modes: Original estimate mode - Remaining estimate mode should trigger data recalculation. Please clear the plugin cache (App Configuration >> Advanced >> Clear Cache).
If this will not resolve the problem, reach out to our Technical Support via our Service Desk. This will allow our product specialists and developers to investigate your case individually and provide you with a solution.