Hello everybody,
i have a very strange thing happening in the resource view of BigPicture...
Task appear and disappear, depending on the shown time period.
For example:
shown time period is june to november: task in august is visible
shown time period is may until october : the same task in august is not shown
We have Version 7.11.9 installed, is this a bug?
Any help/hints are appreciated.
Best Regards,
Andreas
We recommend upgrading your instance to the latest BigPicture version available on the marketplace - 8.1.1. The issue you described in your post should not occur more.
Apart from bug fixing, the newest version offers new functionalities:
Here you can find a comparative overview of the 7 vs. 8 versions.
And here is an overview of further functionalities presented in version 8.1.
If you decide to upgrade your instance, please make sure you have a full backup before the upgrade. Rollback is not supported - our article: BigPicture installation and updates.
Hi @Anna-BigPicture ,
thanks for your fast reply!
I will check if an upgrade to the newest version is possible for us...
So this is a known bug? Do you know which version includes the bugfix?
Thanks & Best Regards,
Andreas
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Indeed, the behavior you described was caused by a bug fixed in the 7.11.25 hotfix version. You will find instructions on manual installation here.
However, I encourage you to upgrade to the 8.1.1 version. Apart from new functionalities, we significantly improved performance.
Let me know if you have further questions.
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You are welcome @Andreas Moser
If you have other questions connected with BigPicture, you may tag me in your thread.
Have a nice day!
Anna
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