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BigGantt addon > Can't add new progrem

Hey all,

Regarding BigGantt addon (trail version)

In program manager, I cant add  new program ("you dont have a  valid license")

As I mentioned, we are using the trail version before purchasing it, but cant make it work

 

Any ideas ? 

 

2 answers

0 votes
Anna-BigPicture Marketplace Partner Oct 12, 2021

Hi @Nir sigman & @Eric Roetenberg

Please clear the plugin cache (App Configuration >> Advanced Technical Info >> Clear Cache). If this doesn't help, try to re-install the plugin.

If none of the actions mentioned above will resolve the issue, please raise a ticket via our Service Desk. We will investigate your cases individually.

we have the same problem, what was the solution

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