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Big Picture's quick filter isn't working after update

andrey denisov
andrey denisov
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June 3, 2022

Recently update Big Picture and got blank screen. Cleared browser's cache and update went smooth. But now quick filters simply do nothing. Some links became grey. Also when I'm trying to reach App configuration - Modules - Gantt it's said: This page has moved. Please help. I've already cleared cache, cleared permission and Trello cache. 

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Anna-BigPicture
Anna-BigPicture
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
June 10, 2022

Hi @andrey denisov

We would like to investigate your case individually. If the problem persists, please get in touch with our Support Team via our Service Desk, sharing more details (like your instance base URL if it's Cloud hosting). BigPicture Team will gladly assist you in pinpointing the exact cause of the issue and provide a solution.

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Fabian Lim
Fabian Lim
Community Leader
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June 3, 2022

Hi @andrey denisov

You would be better off contacting their support team directly.

Good luck

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