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Big Picture - Some projects do NOT have the effort distributed

I am using Bg Picture for a long time with no issue. 

Today, after extending the duration of projects in Big Picture I realized that the effort (original estimate) is NOT distributed (0/original estimate).

Any idea ?

- Plugin issue ? Memory issue ? 

- User's issue ? ... I checked my previous program and they are failing now...without touching anything...

3 answers

1 accepted

0 votes
Answer accepted

It was a performance issue which would require more memory.

0 votes
Anna-BigPicture Marketplace Partner Dec 16, 2021

Hi @Christine R_

I recommend you to reach our Technical Support via our Service Desk.

Please provide us with more details (har file and base URL if you have Cloud instance). BigPicture Team will gladly assist you in pinpointing the exact cause of the issue and resolving it.

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Let me know in case of further questions.

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