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Big Picture Capacity

Christine R_
Christine R_ December 15, 2021

Everything was fine with my bigPicture program : Resource, Team, Gant chart...until 1h ago.

 

And NOW, the capacity does not change anymore when I move project in the Resource page. Always green , same number ! 

 

What did I miss ??

 

Help !

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Brant Schroeder
Brant Schroeder
Community Leader
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December 15, 2021

@Christine R_ 

You should check with your server administrator and make sure you have enough resources on the server.  You made need to add more memory and optimize your server to improve performance. This is where we have seen issues with BigPicture performing in the past was not enough memory. 

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Anna-BigPicture
Anna-BigPicture
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
December 16, 2021

@Christine R_

In case that server optimization won't resolve the issue, feel free to reach our Technical Support via our Service Desk. This will allow our product specialists and developers to investigate your instance individually.

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