Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Big Picture Capacity

Everything was fine with my bigPicture program : Resource, Team, Gant chart...until 1h ago.

 

And NOW, the capacity does not change anymore when I move project in the Resource page. Always green , same number ! 

 

What did I miss ??

 

Help !

1 answer

1 accepted

1 vote
Answer accepted
Brant Schroeder Community Leader Dec 15, 2021

@Christine R. 

You should check with your server administrator and make sure you have enough resources on the server.  You made need to add more memory and optimize your server to improve performance. This is where we have seen issues with BigPicture performing in the past was not enough memory. 

Anna-BigPicture Marketplace Partner Dec 16, 2021

@Christine R.

In case that server optimization won't resolve the issue, feel free to reach our Technical Support via our Service Desk. This will allow our product specialists and developers to investigate your instance individually.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

Marketplace Partner Spotlight: Fine Software

Happy New Year, everybody! What better way to kick off 2022 than with a new Marketplace Partner Spotlight ✨ This month, we're getting to know Daniel Franz, co-founder of Fine Software. Fine Software ...

381 views 2 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you