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Big Picture Capacity

Everything was fine with my bigPicture program : Resource, Team, Gant chart...until 1h ago.


And NOW, the capacity does not change anymore when I move project in the Resource page. Always green , same number ! 


What did I miss ??


Help !

1 answer

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 15, 2021

@Christine R. 

You should check with your server administrator and make sure you have enough resources on the server.  You made need to add more memory and optimize your server to improve performance. This is where we have seen issues with BigPicture performing in the past was not enough memory. 

Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Dec 16, 2021

@Christine R.

In case that server optimization won't resolve the issue, feel free to reach our Technical Support via our Service Desk. This will allow our product specialists and developers to investigate your instance individually.

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