Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Best gadget for SLA tracking?

What is the best gadget out there to track if an issue is 1) within SLA, 2) almost meeting SLA and/or 3) out of SLA (date(s))?

1 answer

Hi Ken,

For SLA tracking purposes you wil need a third party plugin, and here are the best plugins available for this purpose:

- https://marketplace.atlassian.com/plugins/plugin.tts(Time to SLA)

- https://marketplace.atlassian.com/plugins/com.atlassian.servicedesk(JIRA Service Desk)

Hope this helps!

Cheers

the first one is probably the best bet and most reasonable. the second one it looks like you can do more customizations and there are other things added to it that i dont really need.

thank you for the recommendations!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Expose your beautifully crafted Dashboard through the Jira Service Desk Customer Portal

  A picture is worth a thousand words, especially when you're trying to find relationships and understand your data. Here, Dashboards play a vital role in gaining insights from a variety of dat...

383 views 5 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you