Require any automation/workaround for "Based on the field value (Sub-Category -Application) auto update Custom field (Assigned Workgrop)"
@Vinod Rathod you can do that by automation. E.g. if you have two agents only to which you want to assign a JSM ticket then create a rule like the following:
Now, if you have more than 2 agents, instead of an IF/ELSE statement, I would use the issue field condition. Try that and let me know if that's what you wanted.
Happy New Year, everybody! What better way to kick off 2022 than with a new Marketplace Partner Spotlight ✨ This month, we're getting to know Daniel Franz, co-founder of Fine Software. Fine Software ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events