Time
2020-03-06 12:09:33
Level
fatal
Type
bootstrap
Description
Bamboo bootstrap failed: Failed to run pre-bootstrap upgrade tasks. Please contact Atlassian Support at https://support.atlassian.com
Hey Antoun,
If it's possible, getting access to your application logs for Bamboo will help determine what's happening with a little more accuracy.
One possible cause for this error on startup is that Bamboo is having trouble reading its database (especially if you're using the internal hsql database). I would try checking these items:
Outside those items, finding the application log and reading the last few lines will really help inform what's causing Bamboo's startup to fail. Happy to continue troubleshooting here, but if necessary you can also open a ticket on our support system at support.atlassian.com/contact
Cheers,
Daniel | Atlassian Support
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