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Automation stopped working

Loubna Dabbab
Loubna Dabbab
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July 22, 2019

We have an automation process for HR terminations.
The Jira Automation was set to send the on-call person an email so he takes care of the termination in a timely manner. 
Last week we did not receive the email which caused a problem.

 

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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May 2, 2023

Hi @Loubna Dabbab 

You have to see the audit log of your rule if it was successful or not. After that I would advise you to take a look at the logs of jira and identify any possible errors. Start from there and see if you have anything to report back.

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