Hello,
I have a workflow having status from New to InProgress etc... and I used a transition "Taken Into Account" between the stauts New and InProgress. I want to put an auto-reply when the transition "Taken Into Account" only is being used.
How can I do so?
PS: I have the plugin AUTOMATION only.
Best Regards
Moorad.
I guess you can't select a specific transition.
You can preferably set a value to random custom field as a post-function in" Taken Into Account" transition in workflow. After adding "When: Issue transitioned (New to InProgress)", you can add one more condition which is "Issue fields condition" to check that customfield value.
Regards
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.