Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automation on Transitions

Hello,

I have a workflow having status from New to InProgress etc... and I used a transition "Taken Into Account" between the stauts New and InProgress. I want to put an auto-reply when the transition "Taken Into Account" only is being used.

How can I do so?

PS: I have the plugin AUTOMATION only.

Best Regards

Moorad.

1 answer

1 accepted

0 votes
Answer accepted
Tansu Akdeniz Community Leader May 22, 2020

Hi @Moorad HEETUN 

I guess you can't select a specific transition.

You can preferably set a value to random custom field as a post-function in" Taken Into Account" transition in workflow. After adding "When: Issue transitioned (New to InProgress)", you can add one more condition which is "Issue fields condition" to check that customfield value.

Regards

Thank you @Tansu Akdeniz 

It works!

Best Regards.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Do Not Lose your Customer’s Trust

Missing deadlines is one of the biggest problems every team lead wants to avoid when dealing with managed services. When the customer contracts your company to help with IT services it is expected th...

312 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you