I have set up an automation which will trigger when issue was moved to closed state and update certain fields, but i am sure why this automation is not even been triggering (the problem is only with closed state, if it is IN progress or any other status it is working.
Could any one help me to sort out this issue.
Thanks in advance,
Hey @John M Funk
Let me share you screen shots on closed transition.
Transitions to closed status:
List or Properties :
List of Conditions:
List of Post Functions:
Other Transition to closed (Resolved to closed):
List of Properties:
List of Conditions :
List of Post Functions :
Expecting a early response from you @John M Funk
Seems there is a bug on their side & they fixed it, here is the comments from them
Basically, Automation rules were not being fired anymore in case post-function added to transitions was considering any other system event that not "Generic Event".
This is now fixed and in case you're using as a post-function with an Issue Closed event, for example, the rule is expected to work fine again.
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