i'm trying to generate a custom Approval email, i tried using the Customer Notification but i have custom field from Insight what i need to add. Seems not possible using this function and i'm trying with Automation for Jira.
I making the email template and i don't find the good smart value for the Approver(s). I don't find the response here : https://support.atlassian.com/jira-software-cloud/docs/what-are-smart-values/
Is it possible to get back this value?
Other question: Is it possible to get back the value of an Insight custom field?
Additionally, can we have the approval button to a Jira automation ?
Thank you !
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