Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automation for Jira : How get the approver value Display name? Edited


i'm trying to generate a custom Approval email, i tried using the Customer Notification but i have custom field from Insight what i need to add. Seems not possible using this function and i'm trying with Automation for Jira. 

I making the email template and i don't find the good smart value for the Approver(s). I don't find the response here :


I tried 



Is it possible to get back this value? 

Other question: Is it possible to get back the value of an Insight custom field? 

Additionally, can we have the approval button to a Jira automation ?


Thank you !

2 answers

2 accepted

1 vote
Answer accepted



to display the approver, i found : {{issue.Approvers.displayName}}

1 vote
Answer accepted

With Automation for Jira, is there a way to add an Approve/Decline button to a custom email notification?  


i don't found that  

Like Obama likes this
Obama I'm New Here Oct 19, 2020

Have you found a solution to this problem? I'm looking for options myself.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

5 mobile apps for Jira Cloud to boost productivity

  It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...

209 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you