I have an AJW rule which I previously used to link all of a customer's previous requests with their newly created request.
I want to modify this so that the entire list of issue links appears as an internal comment. I also NO LONGER want to keep the previous requests as linked issues.
I am trying this rule, but it fails to add any comments to the issue.
Nothing is commented, and the issue links remain on the request.
Any ideas on how to implement this?
Missing deadlines is one of the biggest problems every team lead wants to avoid when dealing with managed services. When the customer contracts your company to help with IT services it is expected th...
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