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Automation for Jira: Change log to log value changed in a check list box

We are using jira to keep track of which employee has access to which software (and when it was granted/denied - for auditing reasons).

I set up the following comment logic for my automation rule, however, I think it could be a bit confusing to anyone who sees it. 

 

{{initiator.displayName}} change altered Software Access for an employee at {{now}}

Old Access
{{changelog.Software_Access.fromString}}

New Access
{{changelog.Software_Access.toString}}

 

It would be ideal, if I can only include only what latest update value was, to make it more easily readable, which access was granted/removed.

 

It would be even more ideal, if I could have separate comments for "access revoked" and "access granted". I would imagine I would have to do some advanced field compare logic in order to to identify if software was added or removed.

 

I know all of this is visible in the audit history of a ticket, but my users don't want to have to look through all of that. They want to see it in the comments of a ticket.

 

Any ideas/suggestions would be helpful (screen shots below)

 

Software_access.png

access.png

 

The only documentation I could find was here: https://docs.automationforjira.com/reference/smart-values.html#changelog

 

And I tried to look for any ideas by using the methodology mentioned here to see the JSONs representation of my issue but no luck: https://docs.automationforjira.com/issues/find-the-correct-smart-value-for-fields-in-jira.html#finding-your-smart-value

 

 

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