Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automation for Jira: Change log to log value changed in a check list box

We are using jira to keep track of which employee has access to which software (and when it was granted/denied - for auditing reasons).

I set up the following comment logic for my automation rule, however, I think it could be a bit confusing to anyone who sees it. 


{{initiator.displayName}} change altered Software Access for an employee at {{now}}

Old Access

New Access


It would be ideal, if I can only include only what latest update value was, to make it more easily readable, which access was granted/removed.


It would be even more ideal, if I could have separate comments for "access revoked" and "access granted". I would imagine I would have to do some advanced field compare logic in order to to identify if software was added or removed.


I know all of this is visible in the audit history of a ticket, but my users don't want to have to look through all of that. They want to see it in the comments of a ticket.


Any ideas/suggestions would be helpful (screen shots below)





The only documentation I could find was here:


And I tried to look for any ideas by using the methodology mentioned here to see the JSONs representation of my issue but no luck:



0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

☕️ Monday coffee with Jexo: Weekly Atlassian news roundup | 21st June 2021

Hi community 👋, as every Monday we're bringing you a quick update on what happened in the Atlassian ecosystem last week. There were a few interesting events like for example the announcement of th...

49 views 0 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you