Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automation for JIRA time estimation editing issue

I have an issue with a relatively simple automation rule, I would be grateful if you could point out if I am making a mistake here. The requirement is: whenever an issue of "Sub-task" type is set to "Done", the rule should zero-out the remaining time estimate on that sub-task.

So I have a rule that looks like in the screen below. It does work correctly in a way that it does zero out the remaining estimate. However, it also zeroes out the Original estimate - and that is definitely not something I want. Is that a known issue, or should I use a different syntax in the Additional fields box?



3 answers

1 accepted

Hi Stanislaw - Your advanced editing looks right.  Perhaps a workaround would be to set the original estimate as well, but use the smartvalue for the issue to set it to it's current values like this:

"originalEstimate": "{{originalestimate.value}}"


Yeah, this is annoying as the API zeros out the value unless you explicitly set it.

The better option is to select the Time Tracking field from the field list and set the remaining - we do the smarts in the back end to ensure it works as expected.


Nick [Automation for Jira]

Thanks, Nick, this worked like a charm :)

Hi @Nick

We are using Cloud Jira. 
I'm trying to automate and copy a value from a custom field (only accepts integer numbers) to OriginalEstimate, when I transition a ticket from In Developement to QA Ready. 

I've tried multiple scenarios:

"fields": {
"timetracking": {
"originalEstimate": "{{issue.customfield_10211}}"


Define in automation the variable {{timeFromQA}}

try editing with automation the originalEstimate field:

"fields": {
"timetracking": {
"originalEstimate": "{{timeFromQA}}"}

Screenshot 2021-06-15 153305.png
Please advise!

Hello, this doesn't seem to work at all for Next Gen projects, so gutted :'(

Have attempted using the following:

   "fields": {
    "timetracking": {
      "remainingEstimate": "0",
"originalEstimate": "{{timetracking.originalEstimate}}"


which works perfectly for Classic Projects but we receive an error mentioning the 'timetracking' field when using this advanced automation rule on Next Gen projects.

Please help!

Why are you not using a post-transition rule in your workflow to do that ?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

312 views 3 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you