Here is the full details of my issue.
I have a custom field, that is a user picker field. The name of my custom field is "UX2_Reviewed_by" .
I have one other field in my ticket that is a set of check boxes. I cannot get the below proposed automation to work. Any ideas?
When a user updates the value on the checkbox field, I want the user to automatically be populated in my custom user picker field. I am trying to accomplish this using the action: "set entity property", however, i keep receiving the following error "Error setting entity property for issue:"
I have tried variations of the following property keys/property value.
From there you can use the "Additional Fields" section. Set it up as the screenshot below and it should work for you. Also you can refer to the documentation here for advanced field editing: https://docs.automationforjira.com/issues/edit-additional-fields.html#format-of-the-json
I'm looking to set a user picker custom field (called "Task owner") to the same value as the assignee (or initiator, if assignee isn't possible...) when the issue is transitioned from A -> B. I've tried a few combinations, but I'm getting an audit log error of Error while parsing additional fields. Not valid JSON. Any suggestions
I wonder if anyone can help me sort this out. I'm doing basically exactly what you guys have typed above. I have a custom field user picker that I want to update. I used the same code I see above and I get a success when it runs. However, the custom field doesn't update. It clears the current value then doesn't update to the new value.
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