Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automation for JIRA - Linked issue trigger not working correctly

Since we upgraded JIRA to 8.4.2 we have seen an issue where the trigger for linked issues does not work on all link types, even when defined.

We specifically see the trigger does not work if the link is set to relates or relates to. But does trigger for other link types.

As per the screenshots it does not trigger if set either way.

Screen Shot 2019-10-25 at 11.38.53.pngScreen Shot 2019-10-25 at 11.38.39.png

1 answer

0 votes
Jane Yeoh Atlassian Team Oct 27, 2019

Hi Robert,

Jane from Automation for Jira here.

 

Sorry you've run into this problem - I'll see what I can do to help! Just a few questions that I have:

1. Can you please first tell me what version of Automation for Jira you're on currently please? 

2. When you say the trigger "does not work", can you clarify what this means? Are you getting a No Actions Performed, or does the rule fail to trigger altogether?

 

I would love to be able to have a look at your rule configuration and the audit logs for this. If it's not possible to share these screenshots publicly, are you able to open a support ticket so we can have a look at this for you a bit better please?

 

Cheers,

Jane

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Do Not Lose your Customer’s Trust

Missing deadlines is one of the biggest problems every team lead wants to avoid when dealing with managed services. When the customer contracts your company to help with IT services it is expected th...

24 views 0 0
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you