Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,366,303
Community Members
 
Community Events
168
Community Groups

Automation Rule based on request type

Is it possible to trigger a rule based on a specific request type in Jira Servicedesk which is linked to insight Asset Management  ?

 

1 answer

1 accepted

0 votes
Answer accepted
John Funk Community Leader May 10, 2021

Hi Steve,

I know that you can trigger a rule based on the Request Type. But I am not sure about the linkage to Insight. Can you give some more details about exactly what you want to do? 

Hi John, 

 

Actually  I managed . Here is a screen shot of what I did, so it can help others in future.. 

Image 1 .pngimage 2.png

Like John Funk likes this
John Funk Community Leader May 11, 2021

Awesome - thanks for sharing that!

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events