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Automation Rule based on request type

Is it possible to trigger a rule based on a specific request type in Jira Servicedesk which is linked to insight Asset Management  ?


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John Funk Community Leader May 10, 2021

Hi Steve,

I know that you can trigger a rule based on the Request Type. But I am not sure about the linkage to Insight. Can you give some more details about exactly what you want to do? 

Hi John, 


Actually  I managed . Here is a screen shot of what I did, so it can help others in future.. 

Image 1 .pngimage 2.png

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John Funk Community Leader May 11, 2021

Awesome - thanks for sharing that!

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