Automation Re-open on comment immediately when an issue is resolved with comment added

Mike Ashley November 22, 2017

Can the issue mentioned in the following atlassian article be looked at for Automation for Jira please?

 

https://jira.atlassian.com/browse/JSDCLOUD-4348

 

We have the reopen ticket on comment automation but if we close a ticket and included a comment the ticket with transition to close then straight to reopen due to the order that Jira does the transition.

Mike

1 answer

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Deleted user November 22, 2017

Hey there Mike,

I've raised https://codebarrel.atlassian.net/browse/AUT-617 for us to track this request

Cheers,

Mark C

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