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Automation Re-open on comment immediately when an issue is resolved with comment added

Can the issue mentioned in the following atlassian article be looked at for Automation for Jira please?

 

https://jira.atlassian.com/browse/JSDCLOUD-4348

 

We have the reopen ticket on comment automation but if we close a ticket and included a comment the ticket with transition to close then straight to reopen due to the order that Jira does the transition.

Mike

1 answer

0 votes

Hey there Mike,

I've raised https://codebarrel.atlassian.net/browse/AUT-617 for us to track this request

Cheers,

Mark C

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