Hey all, first time posting :)
For some reason a status which Fires two Events, Jira Automation if listening for a specific event picks up other Fire Events.
A few of our statuses have 2 Fire Events.
Our "Request Mails Automation" is only looking for the "Send Request Email" Fire Event. Jira Automation Audit log does show 2 Event Fires of which the automation are a few milliseconds apart. (Aka within the same second)
This also leads to an error in the audit log for "Transition Issue".
"(Error marking step #312859 finished: root cause: Tried to update an entity that does not exist.)"
For some reason it also receives the "Generic Event" and we get duplicated actions.
What I have tried:
Any ideas on this?
Apologies on the long delay.
I created a demo automation / workflow to easily show you the issue I'm facing.
Maybe this is me not fully understanding something but it seems the Automation receives all events when using the "Issue transitioned" trigger. I also noticed the same thing if "Multiple Triggers = Generic Event"
I wanted to use the "Transition Trigger" to certain transitions as I thought it was independent from "Events". Because I didn't want to add another "Event" to all my statuses for a separate system to run along side.
My workaround has been unfortunately to create another "Event" and use that instead of the "Issue Transitioned" Trigger.
Hopefully this info helps you with the problem I am facing / faced.
Atlassian's marketplace partners have had a very productive start to 2021! Since our last roundup, our developer community has added over 160 new cloud apps to the Atlassian Marketplace to help you...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event