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Automation: Invisible issues - automate status change from "unsigned" to "open"

Hi, when I run an automated issue generation,  issues ended up "unmapped"  and are because of that not visible in the Backlog.

I can go to the Board config and manually move them to Backlog, however, this represents unnecessary work.

In the other words, I want to automate the process so that no new issue can end up  "unmapped".  Any idea?

1 answer

0 votes
John M Funk Community Leader Jul 26, 2021

Hi Goran - Welcome to the Atlassian Community!

What type of project are you using? Team-managed? Company-managed? Jira Work Management? 

You can see the type of project in the bottom left panel. 

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