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Automation: Creating and deleting comments on field update



want we want to achieve is, commenting on an issue if it's scheduled into a sprint AND deleting or editing the comment if the issue was removed from a sprint because JIRA doesn't post a new comment again, somehow.

Maybe there is an alternative.


What do we have achieved?

Comment if issue field SPRINT is not emtpy. That works fine.


Screenshot 2023-01-11 at 12.40.27.png


BUT when we remove the issue from a sprint and move it back or to another sprint, nothings happens due to commenting before

Screenshot 2023-01-11 at 12.38.10.png



This is how it looks like currently:

Screenshot 2023-01-11 at 12.41.13.png

Is there anybody who can help us out?

1 answer

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Answer accepted
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 11, 2023

Hi @Sebastian Pechhold 

You can allow for multiple comments to be added to the same Issue using your Automation rule.

You just need to uncheck the box "Prevent duplicates by only adding this comment once in a particular issue".

On your second Screenshot, it's the checkbox just below the "Comment Body".


Let us know if you still want the edit/delete comment rule - or whether this is a better solution :)


OMG How could i......

:) :) 


THANKS! Made my day

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