Automation: Creating and deleting comments on field update

Sebastian Pechhold January 11, 2023

Hi,

want we want to achieve is, commenting on an issue if it's scheduled into a sprint AND deleting or editing the comment if the issue was removed from a sprint because JIRA doesn't post a new comment again, somehow.

Maybe there is an alternative.

 

What do we have achieved?

Comment if issue field SPRINT is not emtpy. That works fine.

 

Screenshot 2023-01-11 at 12.40.27.png

 

BUT when we remove the issue from a sprint and move it back or to another sprint, nothings happens due to commenting before

Screenshot 2023-01-11 at 12.38.10.png

 

 

This is how it looks like currently:

Screenshot 2023-01-11 at 12.41.13.png

Is there anybody who can help us out?

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Stephen Wright _Elabor8_
Community Leader
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January 11, 2023

Hi @Sebastian Pechhold 

You can allow for multiple comments to be added to the same Issue using your Automation rule.

You just need to uncheck the box "Prevent duplicates by only adding this comment once in a particular issue".

On your second Screenshot, it's the checkbox just below the "Comment Body".

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Let us know if you still want the edit/delete comment rule - or whether this is a better solution :)

Ste

Sebastian Pechhold January 11, 2023

OMG How could i......

:) :) 

 

THANKS! Made my day

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