We are using CRM for Jira plugin and with JIra Service Desk on prem version. Can you please let us know is it possible to somehow automate and update CRM Company field or any other CRM fields when Customer creates a ticket from JSD Customer portal. If yes can you please let me know the steps to achieve this.
It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...
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