Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automate sending SLA breach report to a slack channel

Hi there,


Is there any way to send the weekly SLA breaches report to a clack channel. I tried zapier. It seems that this feature isn't supported. Any help is appreciated. 

1 answer

0 votes
Daniel Eads Atlassian Team Mar 05, 2021

Hi @Tan Vo ,

I've previously written an article here which explains sending a list of issues to Slack on a schedule: Morning Slack digest of Open Jira Issues 

Much of the same rule setup will apply. You may want to send the list to a Slack channel instead of individual users - and you mentioned wanting to send the report weekly instead of daily.

You'll also want to tweak the initial JQL to capture issues that have breached whichever SLA(s) you are monitoring. This article describes how to filter for SLAs . The JQL could be as simple as

"Time to first response" = breached()

I hope that helps give you some pointers - happy to clarify anything if you get stuck setting it up.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

394 views 3 17
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you