Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Auto pull the data from salesforce into Jira without using any plugin

I am using Jira ServiceDesk 3.4.1

I have my Jira set up behind a firewall, the firewall is setup such that the data from Jira can be pushed into salesforce.

The firewall is not allowing the data into Jira if the call is initiated from salesforce to Jira to push data into Jira. But I can Pull the data from salesforce if I initiate the call from Jira.

Is there any way to automate the pulling process from Jira so the I can get the data automatically into Jira either by using Listners or any Jira Rest Api calls.

Any help appreciated.

Thanks,

Bhanu

3 answers

Hey @Bunny 
Were you able to find a solution?


We just released a new version of Exalate that allows you to integrate Salesforce with any of Jira.

If the Jira Server/DC is behind a firewall, you can opt for the public-private connection without any extra configuration.

Here is the guide that explains how to set it up:

 

Let me know if this helps,

0 votes

Check if the Zapier connectors for JIRA and Salesforce satisfy your needs.

If they do, this could be the solution with the least efforts.

0 votes

Hi Bunny,

I don't believe JIRA would have the REST calls for Salesforce but you can try using Salesforce's API and see if that works for you.  You can find their API docs on the Salesforce REST API page.

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

90 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you