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Auto assign automation doesn't work for sub tasks when its created automatically


Hello Folks, 

I have this scenario which am looking for your expertise answer.



Create 3 subtasks whenever there is a story type. And it works fine. 


STORY: Lorem product launch 

sub-task1:  Lorem product launch - Android 

sub-task2:  Lorem product launch - IOS

sub-task4:  Lorem product launch - Web



Automation2: (Each run as separate rules) 

Assign if the issue summary has 'iOS' to John

Assign if the issue summary has 'Android' to Jacob

Assign if the issue summary has 'Web' to Peter


These automation works if the tasks are created manually. But when the tasks are coming from the first automation which are created automatically, it doesn't get auto assigned. 


Any idea why it happens? 



1 answer

1 accepted

2 votes
Answer accepted

Hello @JK Baseer ,

You can try the second automation like this


Hoping this will helps you. My automation went well and assigned to specified user.




Hey Anvesh! Thanks a lot. 


It works. I just used the same setup I had before and ticked the CHECK on the automation2. It works perfectly!

Like John M Funk likes this

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