We are using the Zephyr Testcase Importer to bring test cases + steps from Excel into Jira which is working really well, with the exception of the assignee field.
We have tried a number of values in the assignee field (I believe the internal ID would be the correct value to use), however, the assignee value always remains blank.
There are no workflow steps that would be clearing this value, and when using Jira's own import function, the assignee field populates fine into the same project and the same issue type.
Does the Importer not support bringing in the Assignee?
I'm able Able to import test with assignee field. As per GDPR , Display name cannot use while importing the testcases . Please use account I'd in Excel sheet to import test cases.
You can get the account I'd from
just hit the url in browser
or for all user accountid
Also please make sure that assignee field is added to create issue screen.
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