Within my base, I have my clients who open their requests several times throughout the week. I would like to know if there is a way to identify who is the person in charge who is already handling some demand from this client so that the new ones are automatically assigned in their treatment queue. Today automation ends up randomly distributing the problems of a single customer to several people, below is an example
Hello Community! Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events