Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Dear Sir/Madam,

For my company I am looking for an approval plugin that can support multiple approval requests within an issue (RFC request). The herzum plugin looks very promising, however before trying it out, I am wondering if it is possible to support multiple approvals within one issue, based on variable input?

For example, when creating a change ticket (JIRA issue), a JIRA group field "Approval groups", can be filled with different approval groups (User groups in Jira) , and based on these groups the Approvals are created for a particular transition, I am talking about variable approval groups, in stead of hard coded approvals...

Reason behind this, is that we are launching the standard change process, where the workflow and transitions are the same, but the issue inputs and approvals are different.

Many thanks and hopefully this is possible.


Stefan de Pagter

6 answers

I can confirm that your requirements are completely met by our Approval add-on.
The add-on supports to configure multiple approvals within one issue, based on variable input (approvals) via a friendly user interface.
We should be happy to help you to build your specific configuration.
If you need it, open us a ticket on our issue tracking system by following this link:

We look forward to hearing from you soon. Best Regards

Hi Antonella,

Thank you for your reply.

  1. If you say it is already there, how does it work then? I understand you can add more approvals , but I do not understand how this works with variable approvers (Variable group input, in a JIRA group field).
  • When creating a change ticket (JIRA issue), a JIRA group field "Approval groups", can be filled with different approval groups (User groups in Jira) , and based on these groups the Approvals are created for a particular transition. I could not find how to configure the value in that "Group Field" as the input for the approval plugin?

2. I tried the plugin for one approval group , for a particular transition, and it works, but during the approval clicking the green thumb, it does not do anything .. Only if I refresh the page again, it works... Does this has to do with the explorer used? (IE Version 9).

I hope you can guide me with this.




I’m sorry if my previous answer was not enough clarifying some of the points which were raised in the question, I hope it helps:

  1. The add-on supports to manage issue specific approvals but doesn't  allow to configure as approval a custom field. By clicking on the ‘Define Approval’ button, available on the issue edit screen,  it’s allowed  to set case by case the approvals for the specific issue. As a precondition you must have configured, first, your  Approvals (one for each group that is going to be a candidate approval). If the Jira group field is not a constraint for you,  the add-on can met your requirements for  ‘multiple approvals within one issue, based on variable input ’, where for variable input it’s intended the groups (Approvals) that you can associate case by case via the User Interface.
  2. Thanks for your warning. The bug is due the browse version (IE 11 has not). We will fix the problem with IE 9 on the next ad-on version.


Hi Antonella,

Aha that is too bad, than we cannot use the approver plugin. Ideally the approvers should be created based on the values (JIRA Groups) set in a JIRA Group field.

So we if 3 groups were set in the JIRA GROUP field, also 3 approvals should be created during a specific transition.

I think many customers are interested in this function as for the rest the plugin looks really nice.

Do you think this feature will come in the future?



Thanks for your suggestion.

I have proposed it as a new feature we must have on our add-on.

I'll keep you posted on the progress.

Best Regards


The possibility to configure an Approval based on the values set on a Group picker custom field is now available on our latest add-on version 2.2-GA-6.0-6.4. The following documentation provides an overview of the new feature:

Best Regards

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

New cloud apps roundup - June 2021

Since our last roundup in April, Atlassian's Marketplace Partners have added over 100 new cloud apps to the Atlassian Marketplace to help your teams work more efficiently. Let’s take a quick look a...

355 views 5 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you