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Advanced compared conditions, Empty comment


I'm trying to check if the issue have a comment to trigger my automation. The OOTB JQL can't check that so I was wondering how should I use the advanced compared condition to verify that.

Thanks guys !



1 answer

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Answer accepted
John Funk Community Leader Aug 25, 2022

Hi Maxime,

Can you clarify the need? Do you want to trigger the automation when a comment is added? 

Hi John, 

I just want a condition checking if they are any comments on the ticket.

Trigger : Issue transition

Condition : Comments must not be empty

Action : Copy comment to another ticket.

The JQL don't work for empty comment so I'm experimenting with advanced compared condition to no avail..


Thanks !

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John Funk Community Leader Aug 26, 2022

Gotcha. Take a look at this example (I have an action of updating the Description field, but you could add other actions).


Perfect ! Thanks a lot John, that works :)

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John Funk Community Leader Aug 26, 2022


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