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Addon won't enable

Hello - I've downloaded a trial of Security and Encryption into the latest version of Confluence server.  It won't enable.  Help?

3 answers

0 votes
petry Atlassian Team Jun 01, 2015

Hey Penelope,

Is there any errors on the screen when you try to enable it? And if you expand this add-on information, is there anything there?

Please also check if is there any related information in your $CONFLUENCE_HOME/logs/atlassian-confluence.log file when you try to enable the add-on.


Thank you for your response.  :smile:

I do not have command line level access to my server - how may I get this log file?  And no, there are no errors.  It just takes a very long time and eventually says that it cannot enable the plugin.

"This add-on failed to enable. Refer to the logs for more information."

I've the same Problem. After i've installed the Confluence Version 7.0.2 i can't start the Security and Encription App. Log writes nothing when i try to activate the Plugin.

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