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Add wait or sleep action in Jira Automation

We have a Jira Automation to transition status automatically, but often a user transitions the issue status manually at the same time the automation rule is changing the status - resulting in some error noise that is inconsequential as the ticket status DOES get updated one way or the other.

It would be great to put in a wait or sleep action right at the top to see if the user immediately does the manual transition, then go through the if-then-else structure.

OR, give us nested if-then-else abilities so I can re-fetch and re-check before posting automation errors in comments.

1 answer

0 votes
John Funk Community Leader Dec 09, 2021

Hi Marcus,

Yes, this would be a very nice feature. You can vote for it and follow it here:

https://jira.atlassian.com/browse/JSDCLOUD-7983

In the meantime, my suggestion is to put in a Re-fetch or two of the issue where you want it to pause. It's not a great solution, but might work.

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