Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Add wait or sleep action in Jira Automation

We have a Jira Automation to transition status automatically, but often a user transitions the issue status manually at the same time the automation rule is changing the status - resulting in some error noise that is inconsequential as the ticket status DOES get updated one way or the other.

It would be great to put in a wait or sleep action right at the top to see if the user immediately does the manual transition, then go through the if-then-else structure.

OR, give us nested if-then-else abilities so I can re-fetch and re-check before posting automation errors in comments.

1 answer

0 votes
John Funk Community Leader Dec 09, 2021

Hi Marcus,

Yes, this would be a very nice feature. You can vote for it and follow it here:

In the meantime, my suggestion is to put in a Re-fetch or two of the issue where you want it to pause. It's not a great solution, but might work.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

246 views 1 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you